If the files were deleted accidentally, check Recycling Bin (Windows)/ Trash (Mac) in case they are still there. If using cloud backup, the media files may have been deleted locally. Some cloud backup services may delete local files and only keep a copy in the cloud. Feb 18, 2013 Hi I just bought Mountain Lion from the Mac App Store. I need to make a backup USB. But when I try to open InstallESD.dmg, it says 'The following disc images couldnt be opened Install ESD.dmg Not recognized. Could anyone help me? Any help would be appreciated! Apr 02, 2020 Are you facing Mac OS X DMG no mountable file system error? Do you get any errors while trying to mount an image? Well, here are the solutions to try out! Aug 18, 2017 I have a late 2015 27' iMac with Sierra 10.12.6. I downloaded Malewarebytes-3.0.1.38. When I double click the download, I get a window that says WARNING The following disk image couldn't be opened.
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Knowledge Base
Find help articles on all of our products plus support for your shopping and product licence questions.
Most asked
Latest Live Version Live10 and macOS 10.15 Catalina Compatibility MacOS Compatibility Windows Compatibility Installing Live Authorizing Live How to reduce latency Using external hardware
Learn Live
Video tutorials from getting started through to mastering the latest features, plus further training options.
The Following Disk Images Couldn't Be Opened Not Recognized
Learn Push
From setup to sound design and beyond – our growing collection of tutorials shows how you can make music with Push.
Learning Music
Learn the fundamentals of music making – beats, melodies, harmonies, basslines, and song structure – and make music right in your browser.
Some tips from 74 Creative Strategies for Electronic Producers – Dennis DeSantis’ book on solving musical problems, making progress and finishing what you start.
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The Following Disk Images Couldn't Be Opened Time Machine
Live & Push manual
Everything you need to know about Live and Push.
Certified Training
All over the globe, a growing group of trainers and institutions are offering approved Ableton teaching at all skill levels, both for individuals and groups.
Training in Hamburg: 4 trainers and institutions offer certified training in Hamburg
User Groups
For beginners and seasoned users alike, Ableton User Groups are open to any Live user who wants to share their knowledge and learn from others in person.
Learn finger drumming
Practice your finger drumming skills with Melodics, a standalone app that offers a great way to learn and refine your playing. Its free to download and comes with 20 lessons to get you started.
Contact Support
Sales support
Get in touch with us if you’ve got some questions before you buy a product, or if you need help with your order, license or the authorisation process.
Sales support is available by phone in English and German.
Tel: +49 30 568 39112* Mo–Fr 12:00 to 22:00 CET (German support until 18:00 CET only)
Phone support is available right now
*Local, national and international telephone rates apply.
Due to the special situation we are all experiencing right now, our phone support service is unavailable. Also, we are currently experiencing high support volumes, therefore our response time is delayed. We kindly ask for your patience and will get back to you as soon as possible. In the meantime, check out our Knowledge Base for solutions to common issues.
Technical support
Need help with setting up or other technical issues?